Security Topics Why Most Remote Connections Now Require a VPN Rather than Simple Remote Desktop If you have had the ability to work remotely for several years, you may have noticed a shift in the way this is done more recently. When people worked remotely five+ years ago, they mostly connected to a machine at their office using the Windows Remote Desktop application. This allowed
General Topics Why your iPhone Videos Won't Play on a Windows Device Interoperability is not something computer systems are often known for and this often affects people's options when making purchases, software choices and more. For example, if you have software written for the Apple operating system, and you absolutely have to have that software, you are not going to
Security Topics Security Updates: PayPal Account Profile Scam & TP-Link Router Vulnerability There are two recent security threats everyone should be aware of, especially when considering the potential impact. The threats are targeted at anyone with a PayPal account and people who have a TP-Link router. This is a large community, which is why these threats are being shared here. Additionally, the
Organizational Tips 5 Steps to Take Before Traveling Abroad to Prep Your Smartphone If you are traveling abroad, there are lots of things you must do before you leave. Something you might not spend much time considering is planning ahead to be sure you can use your smartphone as expected, as well as understanding what the costs will be for using it in
Organizational Tips The Best Way to Identify Which Folder an Email is in After Using Search With email being such a widely used form of communication, most people feel like they receive more emails than they would like. The sheer volume of email can make it a challenge to stay organized even for the most organized people! The best way to stay organized is by creating
Security Topics How to Fix the Recent Browser Hack Redirecting All Your Search Results A new browser hack has recently been making its way around and affecting plenty of people's devices. This hack changes your searches by redirecting them several times and ending with Yahoo search results. This happens regardless of the search engine you have identified in your web browser. Going
Security Topics Windows Operating System Updates - is it Better to Update or Not? Updating Windows when new operating system updates are rolled out can be a polarizing choice. Many people prefer to wait and see if any new issues are introduced while others want to implement right away so they are better protected. Last but not least, are people who are not a
Security Topics Security Warning: How to Know that Message is Not a Legitimate Message from DMV New scams are released every day, several times a day, and this can make it really challenging to keep track of what is real and what is not. Additionally, there are so many things coming at us - both real and scam - that at times it can be difficult
How to Use iPhone Focus Mode to Receive Important Info Yet Skip Unwanted Notifications Most people do not regularly turn off their cell phones at night because you never know when an emergency might come up with a friend or family member. Additionally, as more people shift away from traditional land lines, your cell phone may be the only way to get ahold of
General Topics How to Fix Windows When it Cannot Print to PDF and the Error is Unrelated to Adobe If you run into an error where a Windows device fails to create or print to a pdf file, your first instinct is probably to update or reinstall Adobe. However, there are times when Adobe is not the cause of the issue at all. If you are having issues getting
Security Topics New Phishing Scam: Recent Influx of Merchant Credit / Refund Emails A recent phishing email scam has caused an influx of emails to people from what appears to be your credit card company. You may receive a series of emails from the same sender, all surrounding a similar theme - resolving a dispute and/or issuing a refund to your credit
General Topics How to Use Adobe Acrobat to Route a Document for Digital Signatures There are lots of instances where you work on documents that need signatures. Adding signatures, without paying for another software subscription, is easy if you already have Adobe Acrobat. Adobe is easier than trying to add digital signatures in Word because while you can add the digital signature image in
Organizational Tips How to Save Money by Merging Two Apple Accounts on a Device When Both Had Purchases The longer you have used iPhones and iPads, the more likely it is that you have more than one account associated with these devices. This can happen more easily than you think and often happened when people purchased and set up new devices or if they lost access to an
Security Topics What a Windows 11 In-Place Upgrade is and How it Impacts Your Computer If you have been getting notifications from Windows that your computer is ready to upgrade to Windows 11, you will want to consider this because the end of support for Windows 10 is October 14, 2025. End of support does not mean your device will no longer work, rather it
General Topics Why QuickBooks Desktop Does Not Print to Your Windows Default Printer If you have the desktop version of QuickBooks, you may have noticed that when you print documents of any type from QuickBooks, it does not necessarily print to your local default printer set in Windows. This is the case whether you manually set your default printer in Windows, or allow
General Topics The One Tool You Should Run When Connecting a New Device to Existing Monitors Each time you connect a new computer or laptop, or connect to a remote computer, there is one way to ensure you optimize your monitors. You may notice when connecting a new device that the screen resolution or clarity is not what you expect or need. Luckily, Windows has a
Security Topics Why Businesses Use Microsoft Intune to Manage Apps on Smart Phones In it's simplest form, Microsoft Intune is a mobile device management (MDM) app that allows businesses to install and remotely manage other apps and their data on smart phones. Remote management includes the ability to install and remove apps, remove associated data, and remotely wipe the device. This
Security Topics Security Updates: Fake CAPTCHA, Abandoned User Accounts Cause Havoc and More Attempts to access your personal data, and that of others, continue to evolve and become more sophisticated. They are relentless and, at times, can feel like they are lurking around every corner. One of the best things you can do to protect yourself is to be aware of what threats
Security Topics Email Security Threat: You Shouldn't Open or Sign that DocuSign Certain times of year bring about higher levels of specific scams. For example, after a natural disaster, emails claiming to help those affected and in need fill our inboxes and often times many of these emails are scams. Since we are in the heat of tax season, many of the
General Topics How to Fix an Xbox Wireless Controller that Disconnects or Buttons Intermittently Stop Working If you have an XBox, you might have come across an issue where your wireless controller disconnects from the console mid-play. This recently started happening to me and it always seemed to happen mid-jump, so that when my controller reconnected, I proceeded to fall into whatever I was jumping over
Advanced Topics The Easiest Way to Match VLOOKUP Results Back to Your Original Data File VLOOKUP is a function you can use in Microsoft Excel to compare two sets of data. This allows you to locate duplicates and/or unmatched data depending upon what data you have and what you are looking for. One of the nice things about using VLOOKUP is it compares data
General Topics How to Log into a Remote Computer When the Normal Login Screen is Missing Remote desktop connection is a feature in Windows that allows you to connect to other devices over the internet and use them as if you were physically in front of them even when you are somewhere else. Unfortunately, sometimes when you connect to the remote computer, there is no login
Organizational Tips How to Update the Mail App to Look Like it Did Before Apple's iOS 18.3 Update If you have an iPhone that is still receiving Apple's iOS updates, you may or may not love the newest update which made several changes to the interface of the Mail application. These changes include adding categories to your mail that are broken out and can be clicked
Organizational Tips How to Match Data in Large Excel Files Using the VLOOKUP Function There are lots of ways to format data in an Excel spreadsheet. Regardless of how you set up the spreadsheet, matching and locating specific data later is often a necessary tool. Whether you are checking to see if the data was ever entered, verifying the data is correct, or looking
Security Topics Why Some Microsoft Files Open with the "Protected View" Banner If you have ever tried to edit a Microsoft file and were unable to, you might have also noticed a banner at the top of the application window. This banner shows that the file, regardless of type, is in "PROTECTED VIEW", and there is a button next to
