General Topics How to Fix Windows When it Cannot Print to PDF and the Error is Unrelated to Adobe If you run into an error where a Windows device fails to create or print to a pdf file, your first instinct is probably to update or reinstall Adobe. However, there are times when Adobe is not the cause of the issue at all. If you are having issues getting
Security Topics New Phishing Scam: Recent Influx of Merchant Credit / Refund Emails A recent phishing email scam has caused an influx of emails to people from what appears to be your credit card company. You may receive a series of emails from the same sender, all surrounding a similar theme - resolving a dispute and/or issuing a refund to your credit
General Topics How to Use Adobe Acrobat to Route a Document for Digital Signatures There are lots of instances where you work on documents that need signatures. Adding signatures, without paying for another software subscription, is easy if you already have Adobe Acrobat. Adobe is easier than trying to add digital signatures in Word because while you can add the digital signature image in
Organizational Tips How to Save Money by Merging Two Apple Accounts on a Device When Both Had Purchases The longer you have used iPhones and iPads, the more likely it is that you have more than one account associated with these devices. This can happen more easily than you think and often happened when people purchased and set up new devices or if they lost access to an
Security Topics What a Windows 11 In-Place Upgrade is and How it Impacts Your Computer If you have been getting notifications from Windows that your computer is ready to upgrade to Windows 11, you will want to consider this because the end of support for Windows 10 is October 14, 2025. End of support does not mean your device will no longer work, rather it
General Topics Why QuickBooks Desktop Does Not Print to Your Windows Default Printer If you have the desktop version of QuickBooks, you may have noticed that when you print documents of any type from QuickBooks, it does not necessarily print to your local default printer set in Windows. This is the case whether you manually set your default printer in Windows, or allow
General Topics The One Tool You Should Run When Connecting a New Device to Existing Monitors Each time you connect a new computer or laptop, or connect to a remote computer, there is one way to ensure you optimize your monitors. You may notice when connecting a new device that the screen resolution or clarity is not what you expect or need. Luckily, Windows has a
Security Topics Why Businesses Use Microsoft Intune to Manage Apps on Smart Phones In it's simplest form, Microsoft Intune is a mobile device management (MDM) app that allows businesses to install and remotely manage other apps and their data on smart phones. Remote management includes the ability to install and remove apps, remove associated data, and remotely wipe the device. This
Security Topics Security Updates: Fake CAPTCHA, Abandoned User Accounts Cause Havoc and More Attempts to access your personal data, and that of others, continue to evolve and become more sophisticated. They are relentless and, at times, can feel like they are lurking around every corner. One of the best things you can do to protect yourself is to be aware of what threats
Security Topics Email Security Threat: You Shouldn't Open or Sign that DocuSign Certain times of year bring about higher levels of specific scams. For example, after a natural disaster, emails claiming to help those affected and in need fill our inboxes and often times many of these emails are scams. Since we are in the heat of tax season, many of the
General Topics How to Fix an Xbox Wireless Controller that Disconnects or Buttons Intermittently Stop Working If you have an XBox, you might have come across an issue where your wireless controller disconnects from the console mid-play. This recently started happening to me and it always seemed to happen mid-jump, so that when my controller reconnected, I proceeded to fall into whatever I was jumping over
Advanced Topics The Easiest Way to Match VLOOKUP Results Back to Your Original Data File VLOOKUP is a function you can use in Microsoft Excel to compare two sets of data. This allows you to locate duplicates and/or unmatched data depending upon what data you have and what you are looking for. One of the nice things about using VLOOKUP is it compares data
General Topics How to Log into a Remote Computer When the Normal Login Screen is Missing Remote desktop connection is a feature in Windows that allows you to connect to other devices over the internet and use them as if you were physically in front of them even when you are somewhere else. Unfortunately, sometimes when you connect to the remote computer, there is no login
Organizational Tips How to Update the Mail App to Look Like it Did Before Apple's iOS 18.3 Update If you have an iPhone that is still receiving Apple's iOS updates, you may or may not love the newest update which made several changes to the interface of the Mail application. These changes include adding categories to your mail that are broken out and can be clicked
Organizational Tips How to Match Data in Large Excel Files Using the VLOOKUP Function There are lots of ways to format data in an Excel spreadsheet. Regardless of how you set up the spreadsheet, matching and locating specific data later is often a necessary tool. Whether you are checking to see if the data was ever entered, verifying the data is correct, or looking
Security Topics Why Some Microsoft Files Open with the "Protected View" Banner If you have ever tried to edit a Microsoft file and were unable to, you might have also noticed a banner at the top of the application window. This banner shows that the file, regardless of type, is in "PROTECTED VIEW", and there is a button next to
General Topics The Best Way to Locate the Cause of Formatting Issues in Word Format control and consistency in a Microsoft Word document can take far more time than most people have or want to give. Formatting issues are one of the most commonly complained about items with Microsoft Word. Part of what makes the software so incredibly flexible also makes it tedious to
Security Topics 3 Tactics for Reducing your Risk of Being Tricked When Shopping Online During the last few months of every year it is not uncommon to see an increase in online shopping. With more events to attend and plan for, increased travel and travel times, we are often faced with shopping online or not at all because we are so limited for time.
Organizational Tips How to Sync Two Versions of a Document Using a Comparison Application Last week we showed how you can use the WinMerge application to compare two files and locate the differences between them. In that example we compared two Word documents, but we could have just as easily compared two Excel or PowerPoint files. The WinMerge application displays missing, different and shared
Organizational Tips The Easiest Way to Quickly Identify the Differences Between Two Documents There are several ways to track changes made to a document, such as tracking changes or adding comments, however, sometimes a document is changed by someone else or you inherit several versions and change control was not maintained. When this happens, the longer the document, the greater the amount of
Organizational Tips Two Ways to Be More Efficient When Using Excel Data Filtering Using Excel can save a great deal of time if you plan ahead before entering all of your data. Excel can help locate and identify data trends, track sales and inventory, locate issues within your data, drill down into data to find outliers, help graph your data and much more.
Organizational Tips How to Set the Out of Office Message in Outlook with IMAP Mail An out of office (OOO) automatic reply is a great way to let people know you are not going to be available for a period of time. Out of office messages can be used for many purposes, such as letting people know you are on vacation, that your business is
Organizational Tips How to Snapshot Drop-Down Menus Using Delayed Image Capture Taking snapshots inside applications can be really helpful. Unfortunately, there are times when you want to capture a drop-down menu and this can be less intuitive. Luckily, taking drop-down snapshots is easy once you know where this setting is in the built-in application in Windows. How to Snapshot Drop-Down Menus
Security Topics 5 Key Ways to Protect Yourself Against Dangerous Scams Pt 2 In the previous post, we dicussed the first two of five key ways to protect yourself against dangerous and common scams. This post covers an additional three ways to help protect your data privacy and security. While new types of scams are continually being introduced, there are often universal aspects
Security Topics 5 Key Ways to Protect Yourself Against Dangerous Scams Pt 1 Digital scams attempting to access anything of value from you will never go away. New types of scams are thought of regularly, and the tactics or language used in them also changes over time. However, there are often universal aspects to scams, that when known and understood can help you
